Registration on the site is very simple and takes minimal time. You need to enter your name, e-mail address, password, accept the rules of the site and click continue. After that it's only one click to confirm that you are not a robot, the same way you have to confirm your email address by the link in the letter we will send - and you are welcome! Your password must be at least eight characters long, with one uppercase letter, one number and a special character.In order to log into your account, you have to click on «Log in» in the upper right corner. You need to enter the email, with which you registered your account and the previously invented password. Click continue. It remains only one click to confirm that you are not a robot.To log out of your account, click on the profile icon in the upper right corner and select «Log Out» from the drop-down menu.Our commissions:
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Coin
Network
Amount
BTC
bitcoin
0.00025 BTC
You can request a link to reset your password when you log in to your account by clicking «Forgot password»?
After the request is sent, you will receive a link to your Email, after which you will be able to set a new password.Currently, there are 2 effective ways to protect yourself: 1. Google Authentication (2FA). 2. e-mail authentication.1. Go to your AltcoinsHUB account and click on the profile icon or the «Wallet» button, then go to the «Security» tab. 2. In the «Google Authenticator» field, click the «Enabled» button. 3. Download and install the Google Authenticator app on your mobile device. After installing the app, scan the QR code from the screen. 4. Enter the confirmation code in the «Confirm code» field. 5. Confirm your Google Authenticator on other devices for two-factor authentication if needed. Congratulations! You have successfully enabled Google Authenticator to secure your account.1. Go to your AltcoinsHUB account and click on the profile icon or the «Wallet» button, then go to the «Security» tab. 2. In the «Email Authenticator» field, click on the «Enabled» button. 3. In the «Email code» field, click the «Get code» button. 4. The email you used to register will receive a 6-digit code. 5. Write the received confirmation code in the «Email code» field. 6. Click on «Confirm». Congratulations! You have successfully activated Email Authenticator to protect your account.Login (nickname) cannot be changed.
And if your mail or other data has changed, contact support. In the bottom right corner of the site there is a «Contact Support» box, or contact support@altcoinshub.com.If you want to deactivate (delete) your account on the exchange, write to our support. In the bottom right corner of the site there is a «Contact Support» box, or contact support@altcoinshub.com.- On the home page, go to the «Trade» section by clicking on the appropriate button at the top right. Then click on «Create Offer». - Select the type of transaction, Buy/Sell, cryptocurrency, fiat currency (USD,UAH,EUR), set the total amount to sell (in crypto), your price, bank and other parameters + at the bottom there is a window to describe your deal conditions (how it will be visible to the buyer). - If you click on «Save» - the deal conditions will be saved and it will be moved to «My offers». If you click «Save & Post» - the deal will be saved and displayed in the glass. - Check everything and wait for feedback from usersIn the «P2P Marketplace» section, on the home page of the site, there is a switch with the words: «Buy» and «Sell». Choose «Buy», below choose the desired cryptocurrency. Using dropdown menu «All payments» choose convenient way of payment, then choose which fiat currency it will be convenient to pay with. You may also manually enter in field on the left side the amount of fiat currency you want to buy crypto for. Click on «Search». After that, you will see a list of sellers for the selected terms. You may choose one of these listings or create your own. If you accept the offer, enter the desired amount in the field «I want to pay» (below you'll see how much you'll receive in crypto «I want to receive») and click «Buy». The window of transaction appears and now you have to make payment by requisites. At the same time, chat with the seller is available and if he did not provide details - you can ask him about it. After making the payment, do not forget to click «I Paid, notify the seller». The seller, in turn, must click «I received the payment». If you have any difficulties, contact support: in the bottom right corner of the site there is a widget to enter the chat with support, or contact the email: support@altcoinshub.com.Remember, to sell cryptocurrency, it must first be transferred to Altcoinshub wallet. If the crypto is already in ACH account, then everything is simple:
On the main page, click on the «P2P Marketplace» button. Once in this section, you will see a switch «Buy/Sell». Clicking it to the «Sell» position, select the desired cryptocurrency by clicking on the appropriate button. Then, enter the amount in the «ENTER AMOUNT» menu, which is located below to the left of the crypto selection. Using the «All payments» drop-down menu, decide on a convenient payment method and select an ad of a trader with conditions that are suitable for you.
After the transaction window appears, some of the cryptocurrency will be frozen for the safety of the transaction. It is necessary to provide the buyer with the details to receive the money. Chat will be available.
The most important thing - do not click the button to receive money until it is actually received on the balance of the selected bank! If the deal conditions are not met - contact support: in the bottom right corner of the site there is a widget for entering the chat with support, or contact the email:support@altcoinshub.com , describe the details and attach the transaction id.
If everything is OK, and the money came from the buyer, press «I recieved the payment». After that, the cryptocurrency will be sent to the buyer automatically and the transaction will be completed.You can respond to another person's ad, or you can create your own. I will explain the first (the simplest) option. You can see the list of ads by going to the «P2P Marketplace» section, clicking on the corresponding button on the main page. Choose an ad and click on «Buy» or «Sell». Enter the amount you want to buy/sell. The deal starts, a chat with the other party appears, the buyer of the cryptocurrency displays the details of the card to which the transfer should be made. At this stage, in case of problems or disputes, you can call the arbitrator, he will help with everything. If the funds come to the seller's account, he presses the button and completes the transaction, and the crypto is automatically sent to the buyer.If the terms of the deal are not complied with - contact support: in the bottom right corner of the site there is a widget to enter the chat with support, or contact the email: support@altcoinshub.com , describe the details and attach the id of the deal.Trading on our site is safe if you follow the basic rules: - don't tell anyone your card expiration date and CVV code, account passwords, - conduct deals with reliable traders, - never press the button «I received the payment», if they do not appear in the accountYou can see the list of ads in the section «Trade» -> «My offers». «All coins» - the filter allows you to choose the coin for which you want to watch the deals. You may also choose currency (fiat currency) of deals in the next filter. You can also choose the currency (fiat currency) of the next deal. Your open and completed deals can be chosen by filter «Status», etc. After choosing your filters, press «Apply» if you want to search by the selected parameters or «Reset» if you want to reset your filters.At the moment, the exchange can only trade BTC, but soon will be added USDT, USDC, TRX, BNB, TACH, ETH and others.If some of cryptocurrency is not available for withdrawal/trading - check the list of active deals. When a buyer responded to the ad and selected amount of cryptocurrency he wants to buy, this amount of crypto is ""frozen"" (blocked) by exchange on seller's account for transaction security. When the seller confirms the receipt of funds - the crypto is transferred to the balance of the buyer. If the seller does not confirm receipt - the arbitrator is called. If it is proved that the funds have not been sent - the crypto is returned to the balance of the seller.You can delete your announcement in the «Trade» -> «My offers» section. To do that you have to choose an announcement and click on the red cross on the right.The payment window is the time in which the buyer must pay for the cryptocurrency (transfer money to the seller's account). The timer starts after a response to the ad. The payment time is set by the seller in the terms of the ad. The smaller the payment window, the faster the transaction will go. However, if the buyer fails to make the payment in time, the transaction will be cancelled.The history of transactions can be viewed by clicking on «Trade» -> «My offers».In this case, there are three main reasons: 1. 1. The commission charged for a transaction by one payment system or another is taken into account in pricing. 2 Ads with low limits, as a rule, have a higher rate (for buying) and a lower rate (for selling) than ads with high limits. This is due to the fact that it takes more time to execute a large number of small-volume deals than a few large deals 3. As you know, the price of a commodity, including cryptocurrencies, is formed depending on supply and demand. In this case, both supply and demand, for a single cryptocurrency, are divided into groups based on payment methods. And each group has its own ratio of those who want to buy and sell the asset. As a consequence, the rate changes.Limits on the announcements are the maximum and minimum amount of the transaction.In your announcements you can decide what price to set based on cryptocurrency price index and conversion rate from cryptocompare.com. You can set the price to sell crypto in % of the exchange price, setting an attractive price.Incoming deals cannot be canceled by yourself. The deal can only be cancelled by the buyer who responded to the announcement. Cancellation of the deal through support service is possible only if the details for payment have not been transferred to the buyer or in the chat of the deal both parties have agreed that the deal should be cancelled.
After the time for payment has expired, unpaid deals automatically go into dispute.On AltCoinsHUB service such popular methods are available as: - Bank Transfer, - electronic payments, - international payments, - gift cards, - phone recharge, - cash in ATMs, - cash in hand, - and many others.The location of the announcement in the cup depends on the price that is set for the coin. The higher the buy price and the lower the sell price, the higher the announcement in the cup.The terms of trade in the description of the announcement must not contain: - additional commissions, - Territorial/regional restrictions, - advertising, - requisites (requisites for transfer are reported to the second party of transaction in chat). User will get a warning if he/she breaks these rules for the first time. On the second violation, the administration will block ads for 5 to 24 hours. In case of repeated violation the account will receive a permanent ban.The transfer must be made in one payment and contain the amount specified in the terms of the transaction. If in the course of personal correspondence agreed to transfer by several payments, the service is not responsible for such transactions.Conducting transactions outside of our platform is prohibited by the rules of our service, as we can not guarantee the safety of the transaction and there is a risk of losing your money. The user who offers to discuss the terms of the deal or conduct a transaction outside of the service is a violator of the rules of use of the platform. In such cases, we recommend contacting support to report the violation. In the bottom right corner of the site there is a widget to enter the chat with support, or contact the email:support@altcoinshub.com.Details for payment are transmitted in the transaction chat. If the seller did not send the details to the chat immediately after opening the deal, try to send him a request to provide the details or ask if he is ready to conduct the deal now.All transactions on AltCoinsHUB are made through Escrow. At the moment a transaction is opened, the cryptocurrency is automatically transferred from the seller's balance to the Escrow account and remains there until the buyer confirms receipt of funds by the payment method specified in the ad. Sellers cannot place for sale a volume of cryptocurrency which they do not have on the balance of the service. In case of a disagreement, a dispute is opened and a support staff member is involved to help resolve the issue promptly.A new unique announcement is created for each trade. The list of active announcements can be seen by opening the menu «Trade»/«My Offers» and in order to disable the announcement you need to press «Pause» below the field «Actions». If you want your announcement to be displayed in the cup again, press «Active».At the moment, AltCoinsHUB wallet can only be credited with BTC coin. To top up your wallet you need: 1. Login to your account on the site. 2. Clicking on the button «Wallet» go to the purse. 3. Select «Deposit» above the list or next to the coin you want. 4. In the dropdown lists «Select Coin» and «Deposit To» select the desired coin and the network, respectively, where you want to make the transfer. 5. Copy the address that appears and use it to top up your account. It is very important to match the network used for the transfer when carrying out transactions. If you send funds to one network, while indicating the wallet details of another network, the transfer amount will be 100% lost.Withdrawal of funds can be made to other crypto wallets, for this you need: 1. Login to your account on the site. 2. Clicking on the profile icon or «Wallet» button, go to «Wallet». 3. click the «Withdraw button» above the list or near the desired cryptocurrency. 4. In the dropdown lists «Select Coin» and «Deposit To» select the desired coin and network, respectively, in which you want to make the transfer. 5. In the «Enter Address» field enter the address you want to withdraw money to. 6. In the «Amount» field enter the amount you want to transfer. 7. Click on «Send» to make the withdrawal.
Do not forget to check the network you are transferring to. If you make a transfer in a wrong network, you will lose your funds. Remember, instead of withdrawing money you can sell cryptocurrency directly at our service - it's more profitable in terms of commissions.The history of incoming and outgoing transactions, as well as ACH Pay transfers can be viewed in the tab Wallet, by clicking on «Deposit», «Withdraw», «ACH Pay» respectively.Within the service, transfers occur instantly. To other wallets: it all depends on how fast the transaction is taken from the mempool by the miners, confirmed and included in the block.No, two-factor authentication is not necessaryA cryptocurrency wallet is an online platform that provides storage services for digital blockchain currencies. The wallet allows you to buy and sell cryptocurrency, make exchange transactions, pay for goods and services. There is no multi-wallet on our platform, there is a separate wallet for each coin.In order to see the balance in your wallet you need: 1. Login to your account on the site. 2. By clicking on the profile icon or the «Wallet» button, go to «Wallet». Our platform uses hot wallets.As soon as a sender sends a transaction to the network, it goes to a list of unconfirmed transactions - a mempool. Transactions from this list are gradually included in blocks and confirmed by miners. As long as the transaction is not confirmed - the sender can cancel it at any time and transfer it to another address.
At the moment in Bitcoin network it is considered safe for transaction to reach at least two confirmations - transaction after sending is recorded in 2 blocks and it is almost impossible to cancel such transaction as it requires very high computing power. In the Ethereum network, it is considered safe for a transaction to reach at least 6 confirmations.
The speed of transaction confirmation depends on the amount of commission to the miners and the load on the network. Altcoinshub.com constantly analyzes the network commission size of the last transactions in blocks and sets the commission value for external transactions higher than the average, due to which the first confirmation of an outgoing transaction usually takes up to 30 minutes in the Bitcoin network, and up to 5 minutes in the Ethereum network.When you deposit or withdraw cryptocurrencies, sometimes you can't get funds to the corresponding account. In such situations, you need to check the status of the transaction in the blockchain using a transaction identifier (TxID).
To find the TXID for a particular transaction, you need to know any other information related to it. The easiest to access is the public address of the recipient (the wallet address). The transaction is searched on the website of the cryptocurrency in which the payment was sent. Going to the site, you should do the following steps:
In the «Search« column, enter the recipient's public address (wallet number). After searching the service will show all transactions corresponding to the entered data. Among them you need to find the right one. Since the list of transactions can be quite extensive, then the next step is to find the transaction with the corresponding amount of transfer. Once you have found the desired transaction, you can click on the number to find out detailed information about the transfer and, if necessary, copy the number.TxID is an identification number that marks each transaction in the blockchain. This unique identifier is a long string of letters and numbers that is used to identify a particular transaction in the blockchainYou can find out your TxID on the platform from which you withdrew funds or on the website of the cryptocurrency in which the payment was sent. To do this, on the blockchain scanning website of the corresponding cryptocurrency, enter your wallet address in the ""Search"" field, select a transaction with a specific amount from all transactions, click on the transaction number to find out your TxID. With TxID you will find out all details of the transfer, such as: sender address, recipient address, total amount sent, transfer date, block height, commission and number of confirmations.Normally, the service detects transactions within one minute. Occasionally, due to network congestion, transaction detection may slow down slightly. Once detected, the transaction will appear in the transaction history. The amount will be credited to the balance and will be available for spending when at least two network confirmations are reached.You can send a proposal for cooperation to: partner@altcoinshub.com Our manager will consider everything and will give an answer.You can contact support in two ways: 1. In the bottom right corner of the site there is a "Contact Support" window, where there is a live chat with specialists. 2.You can also write to: partner@altcoinshub.com.